For Customized Tshirt call: 77730-33377

Exchange & Return Policy


Thank you for shopping with Jooari. Jooari is committed to customer delight and making customer shopping experiences a pleasant one.

RETURN ANY PRODUCT(S)

All our product(s) is carefully handled and ensured that each shipment is thoroughly inspected before it leaves our premises. However if you receive a faulty/damaged product(s), then we request you to contact us and we will sort it as quickly as possible.

All you need to do is either call us at 7773033377 or send an email to [email protected]

Jooari.com reserves the right to refuse exchange, based on the condition of the product(s) being returned.

CONDITIONS OF RETURNING PRODUCT(S)

We'll do our best to take care of you. We will accept exchange of product within 7 days from the date of product(s) delivery.

A. jooari.com does not accept returns of product(s) that is subjected to destructive conditions. We does not accept returns of product(s) that is:

The product(s) that falls in the above conditions is not eligible for returns and will be returned to the customer at the customer's expense.

B. In the welfare of hygiene, we may refuse returns of product(s) that show visible signs of having been worn, washed/soiled.

C. We will not be able to accept return if,

Note: Exchange of product(s) is entertained only once.

DEFECTIVE/WRONG PRODUCT(S) REPLACEMENT

We apologize for the inconvenience caused to you by receiving a defective product(s). In order to sort it on priority, kindly send an email to [email protected] with the following the details:

Once we receive the mail, our team reviews the damage. We will resolve this in the best way possible for you and will do our best to provide an enhanced service.

INITIATE A RETURN

Ensure the product(s) you would like to return meet our Policy.
Make a call to our customer care at 7773033377 or send an email to [email protected] mentioning the order Id in the subject line for reference.

EXCHANGE PROCESS

Note: Product(s) must be returned with the following:

REVERSE PICKUP

In case, Reverse Pickup is not available in your area, you may send us the product(s) through any authorized courier service. Your exact courier charges will be reimbursed with a ceiling of Rs.70/- in your bank account.

Note:
1) Convenience charges are non-refundable and hence shall not be refunded.

TIME TAKEN FOR AN EXCHANGE/ISSUING OF REFUND

All exchange/refund will be processed as soon as we receive the original product(s) back in our warehouse. Once received, it will take maximum 30 working days to process any exchange /refund by credit in your Bank Account.
Once we receive the product(s), it is examined and after the approval, we initiate the exchange/refund.

CANCELLATION PROCESS

You may cancel your order within 06 hours from the time of order placement. To cancel your order, please send an email to [email protected] with its order Id in the subject line for reference.
In an extreme case, we may cancel orders for any reason like the product(s) is out of stock and there are no plans of restocking it, pricing errors/credit card payment is declined by bank. Our team will call you and notify you on the same.

CANCEL AN EXCHANGE REQUEST

All you need to do is call us at 7773033377 and cancel the exchange request.

RETURN A PRODUCT(S) PURCHASED ON A DISCOUNT/OFFER:

Jooari gives you great deals and offers for the customers to get the best trends of the Season. Product(s) bought under discount during offer sales, special promotions, coupons or promo-codes cannot be returned.
Considering few reasons, we follow certain exchange policy for the Offer product(s) as below:

Thank you for giving us an opportunity to serve you. We make every effort to fulfil all the orders placed with care. Please contact us directly if you have difficulty in exchanging the product(s)/if you have questions regarding our returns and exchanges policy. We’re glad to assist you. We can be reached via email at [email protected]